Author Archives: Brett Mundell

About Brett Mundell

Brett has more than 20 years of business software sales and company management experience. Brett has been involved in more than 300 ERP projects. His passion is customer satisfaction, making sure every client is more than just satisfied. Brett wants our customers to be driven to refer their friends and peers because we offer the best services and technology available and because we exceeded their expectations.

An Introduction To Sage Business Cloud Enterprise Management [WEBINAR]

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A few months ago, we have showcased a demo of Sage Business Cloud Enterprise Management for the Food & Beverage industry.

Today, Leverage Technologies invited Sue Coleman, Technical Consultant at Sage Australia to present a high-level overview of Sage Business Cloud Enterprise Management – the ERP software solutions for larger businesses with complex requirements.

During this Webinar, we will explore what the Sage Enterprise Management ERP solution looks like through a live demonstration. We will cover the main aspects of the solution including:

The business processes Sage Enterprise Management is best suited for;
Platform navigation and usability;
Sales order process;
Plan to manufacture;
Purchase order process;
Financials;
Reporting.

Typically, Sage Enterprise Management can be showcased at its best when applied to a real-world scenario, being a particular industry or functionality. For today’s purpose, we will try to give you a bird-eye view of what’s possible within the platform without going too much into details for each specific functionality.

For a more detailed overview or to schedule a personalised demo, feel free to call us on 1300 045 046 or email [email protected].

Sage Business Cloud Enterprise Management in 45 minutes with Sue Coleman

Who is Enterprise Management for?

First of all, what is Sage Enterprise Management and who is it for?

Sage Enterprise Management is the ERP software that gives companies with complex requirements access to faster, simpler and flexible business management capabilities, at a fraction of the cost and complexity of typical enterprise ERP systems.

So, what do we mean by complex requirements? Who are these companies?

Enterprise Management is optimal for companies with more than 100 employees or an average of 30 ERP users, in distribution, manufacturing or services. With distributed or global operations, multi-currency, multi-language, multi-site/warehouse but limited budget and technology resources. Looking for a fast and affordable solution to optimise financial, production and/or supply chain management processes, following best practices.

Sage Business Cloud Enterprise Management also embraces the latest technology trends in the market, such as web-based UI, mobile apps, visual process flows, automated business processes, real-time business intelligence and many other functionalities that help businesses improve productivity.

What do we mean by “complex requirements”?

Businesses that have a level of complexity within their operations. Complexity can be the result of several aspects within a business, such as:

Multi-language and legislation;
Multi-currency (all currencies);
Multi-ledger, multi-journal;
Multi-company, sites and warehouses;
Inter-company/inter-site transactions;
Multi-level structure/dimensions accounting – for more information read the article “Automated Bank Reconciliation With Sage Enterprise Management“
Multiple asset depreciation methods;
Multiple units of measure;
Multiple stock-costing methods;
Multiple production methods and mixed modes (ATO, MTO, CTO, MTS, MPM).

A large number of businesses currently operate a complex process.

It all starts with customers – customer demand comes from a variety of places (e-commerce, retail outlets,…). Material Requirements Planning (MRP) helps you plan for this demand – what to purchase, when and in what quantities to ensure successful production and delivery of goods. At the same time, inventory levels need to be accurate (components or finished goods) because customers want in full, on-time delivery of products. Everything needs to be tracked and optimised overtime to ensure that further efficiencies can be created within the business.

If we add the fact that many businesses operate multiple warehouses, multiple entities, and cross-country operations – we now have a complex environment.

Conclusion

Sage Enterprise Management aims to simplify and streamline complex daily operations for businesses. The is locally implemented and supported in Australia and securely hosted in the Cloud. In this 45-minute demo presentation, Sue Coleman from Sage Australia showed us just that.

At Leverage Technologies, we have implemented the Sage ERP software for many Australian complex businesses.

For more information on Sage Business Cloud Enterprise Management or to set up a personalised demo, call us on 1300 045 046 or email [email protected]

8 considerations to help your business choose the best ERP solution

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Looking to implement an Enterprise Resource Planning solution for your business?

Enterprise Resource Planning has evolved drastically over the last few years. Big Data, Artificial Intelligence, IoT and Cloud Computing have all contributed to better-performing ERP solutions that are easier to implement and use.

Here are our top recommendations for the key aspects to consider when choosing an ERP solution for your business.

#1 – Technology vs business benefits

You don’t implement Enterprise Resource Planning Solutions because they have great technology. You implement ERP Solutions because they offer real business benefits – improved cash flow, better customer satisfaction and staff retention – helping you run a better business. But, the world of ERP (and most other business improvement technologies) is rapidly changing and being influenced by technological improvements. Think of:

Cloud – Ignoring for a minute the financial implications of the cloud vs on-premise question consider the computing power that the Cloud gives you access to. Scaleable processing power at your fingertips – scale up and down with ease.
Mobility – A must-have in today’s world! Access your data, reports and fully functioning ERP solution anywhere, anytime via a web browser or apps.
Internet of Things – The connected world is here. The internet, cloud and other technical enhancements allow us to connect multiple devices and to share relevant information across platforms. Add into the mix Artificial Intelligence (AI) and you start to realize just how important technology is becoming when choosing an ERP solution. Think of a connected world where the warehouse is alerted of a late delivery when the truck that is scheduled to make the delivery has a technical issue or is in peak traffic. Your ERP solution is notified and an SMS or other notification is automatically sent to your company sales team and the customer. That’s how we use technology to improve customer service.
E-commerce – Trade seamlessly 24×7 with e-commerce and EDI integration.

#2 – Functionality of the solution

It goes without saying that the ERP solution you choose for your business must offer the core functionality you require to run your business and make improvements to business processes (quicker quote to cash timeframes, better information for decision making and advanced planning and budgeting tools).

When reviewing an ERP solution make sure you carefully evaluate all functional requirements – Finance, operations, Service, manufacturing, inventory and reporting. Ask a “functional head” to document and review requirements for each business function. As an example, an inventory manager might review the functional requirements for purchase planning, goods receipting, warehouse management, inventory reporting and stock movements. Create a checklist of requirements and manage that checklist with potential providers.

#3 – Big Data, Analytics and Business Intelligence capabilities

Big Data is becoming ever more important. In today’s connected world we are generating big data volumes. These data volumes are of no value unless we can sort and analyse data into meaningful information for decision making. A few considerations here include the following.

Data volumes are increasing – Choose a modern ERP solution that can cater to large data volumes from multiple sources – ERP, CRM, social media, e-commerce, customers and suppliers.
Analytics – These large data volumes need to be sorted, checked and reconciled. With data being made available from so many different sources it is critical that the analytical tools we use can check and reconcile data for accuracy before presenting the data.
Visualization – We retain the visual aspects of reporting. As a result, what we want is great visualization tools for reporting. Make sure that the reporting, KPI, BI tools that you use offer a variety of visualization opportunities.
Ease of use – This goes beyond simply being able to view and schedule reports. In today’s connected, mobile-first and fast-paced world we need the ability to write our own reports, dashboards, KPIs and data analytics. New age ERP Solutions cater to this requirement with pre-written data analytics and cubes to allow users to create their own reports. As an example, a sales data analytics layer will allow a sales manager to write his or her own report based on all the available fields available in the sales analytical layer. The ERP provider will have pre-written the analytical layer with all of the typical data that you would require to write a sales report – items, customers, sales order details, credit notes, sales volumes and pricing. This allows the sales manager (writing the report) to pick the data they want and simply drag the required fields into the report. Simple report writing without requiring technical knowledge.

#4 – ERP vendor

Make sure you choose an ERP solution from one of the top ERP providers. With technology moving quickly you will want the backing of an ERP vendor that has the investment in R&D, people, technology and processes to take you on a journey to success. The pressure on smaller ERP providers is increasing as technology advancements gather pace. When it comes to ERP vendors only the fittest will survive.

#5 – ERP reseller / partner

Choosing the right ERP product for your business is half the solution. A critically important decision is the ERP reseller (partner organization) that will implement the solution for you!

A great ERP solution is worth nothing unless you have a partner organization to help you implement the solution. Requirements include system scope, system configuration, user training, user acceptance testing, data conversion, go-live support, and all-important post-go-live support. Your relationship with the implementation partner should be more than a supplier relationship – your ERP implementation partner will be working closely with all team members, across your business, and will have access to sensitive company data. Your investment in ERP is likely to be substantial and project success is critical – make sure you choose the right partner. Some tips and tricks when it comes to ERP implementation partner selection:

Culture – Make sure the culture of the implementation partner is similar to yours.
People – Interview the consultancy and project management team that will be working on your implementation. This will give you an opportunity to get a better understanding of each team member, their previous experience and expertise.
Experience – In similar industries and the implementation of ERP for similar customers is important.
Agreement – Make sure you have a fair but comprehensive agreement in place to manage the implementation process.

#7 – Cloud vs On-Premise

No specific answer here. Do your homework and make a decision that is right for your business. There are multiple advantages to the Cloud but, it’s not for everyone. Consider the following when deciding between cloud and on-premise:

Current infrastructure – At a time when your infrastructure is nearing the end of its useful lifespan and has been fully depreciated is always a good time to consider the cloud.

IT Resource – Your companies access to good, internal, IT resource will have an influence on your cloud vs on-premise decision. If you don’t have internal IT resource then, you are more likely to move to the cloud to outsource infrastructure requirements,

investment – Cash flow and investment requirements are quite different for cloud vs on-premise. On-premise requires a much higher upfront investment.

Scale – Cloud allows you to scale up and down (users, processing power, and functionality) easier than On-premise and therefore lends itself to businesses that are more exposed to fluctuations in user count and business conditions.

#8 – Budget

Unfortunately budget always has an influence on ERP implementations and product selection. There is no point in reviewing and selecting an ERP product that is well beyond the budget that your business has allocated to get the job done. At the same time, ERP Solutions is not the sort of investment that you want to “cut corners” with. Make sure you have the appropriate budget allocated to your ERP implementation.

3 Ways Modern ERP is Enabling the Digital Supply Chain

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The modern supply chain has undergone something of a digital transformation as leading companies seek to engage and deliver customized goods or services quickly and directly to customers.

Today, top enterprises are leveraging cutting-edge digital technologies, from Artificial Intelligence (AI) and robotics to the Internet of Things (IoT), Big Data and the cloud, to automate the gathering and processing of data from various structured and unstructured sources. Technology-driven insights are helping these organizations to automate or otherwise implement critical supply-chain processes or events that impact customer satisfaction and help create business value.

Enterprise Resource Planning (ERP) is a strategic enabler of the digital supply chain in several ways.

#1 – Segment-of-One Marketing Support

AI, Big Data, and the Cloud are some of the technologies that top companies are incorporating into customer relationship management to gather business intelligence. When these enterprises extract detailed customer analytics, they discover what exactly a particular segment-of-one customer wants and when they want it. Merging CRM with ERP makes all such business and marketing intelligence available and visible in real-time to the entire supply chain.

Intelligent ERP solutions enable the timely, on-demand production or ordering of tailor-made products that address the unique needs of well-informed, individual buyers.

#2 – Breaking Traditional Chains of Distribution

The traditional supply chain that involves go-betweens is increasingly becoming something of the past as manufacturers favour engaging and delivering directly to customers. More than ever before, many manufacturers are showing a keen interest in tracking the customer journey and determining what the customer wants. Producers are now leveraging intelligent ERP to study demand dynamics via social media as well as IoT devices. The digital supply chain provides market intelligence based on which these companies may tweak production runs, reroute orders, or make personalized products for segment-of-one buyers.

Online retailers are also leveraging ERP to overcome logistical challenges. To fast-track and streamline their digital supply chains, the e-commerce stores are deploying advanced ERP capabilities to study inventories as well as conditions that may impact delivery times and demand. The stores can predict and fix logistical mishaps beforehand based on accurate business intelligence.

On-demand manufacturing is also a beneficiary of the digitized supply chain. Integrating 3D-printing and logistics with ERP enables companies to order customized items and have them delivered instantly. The 3D-manufacturing plants are located strategically near potential customers, resulting in shorter delivery times and reduced logistics costs.

Similarly, ERP lends itself to numerous product-as-a-service business applications. As companies seek to reduce operational costs by leasing rather than buying equipment or vehicles, manufacturers are using digital tools to track demand, usage, or performance. They can detect and fix problems proactively by continually monitoring system performance with the help of IoT technology.

#3 – Cross-Industry Collaboration

To make the most out of the digital economy and gain a competitive edge, many manufacturers are providing much more than just essential flagship product features. For example, car-makers are interrupting traditional supply chains by including navigation, entertainment, and other experience-enhancing features in their packages.

They’re finding it necessary to collaborate closely with various equipment or system vendors to provide value-adding features that match customer demands. ERP remains at the centre of these multidisciplinary collaborations.

Conclusion

In a digital universe where the consumer knows what they want as well as where and how to get it, ERP makes it possible for leading enterprises to create and deliver more customer-centric solutions on demand.
Tracking demand and using IoT connections to monitor asset usage and performance delivers accurate predictive analytics for production, maintenance, or delivery schedules.
Big data and machine learning applications can make a big difference in the digitized supply chain. ERP can tap into advanced AI technologies to gather customer-specific insights from separate data sources, including social media and CRM systems. Companies may automate decisions or processes based on in-depth market data analytics.
ERP provides a 360-degree view of the entire digital supply chain. It enables various stakeholders, from procurement staff to vendors, to base crucial decisions on real-time data. Top companies leverage the system to create business value and increase segment-of-one customer satisfaction.

Do you wish to deploy ERP solutions to drive business value? Feel free to call us on 1300 045 046 or email [email protected] for more info or to schedule a consultation.

Digital Transformation Trends In The Australian Professional Services Sector

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In the business world, digital transformation is no longer just a buzzword. Neither is it a luxury that small and midsize professional services can do without. Instead, it’s a matter of survival—something that Australian businesses must do to beat the stiff market competition and avoid lagging behind. These service firms are digitising various aspects of their operations to drive business value.

Overview of Professional Services in Australia

Professional services, including accountants, tech consultants, legal experts, and management consultants have cranked up their contribution to the Australian economy. According to Alexandra Heath from the Reserve Bank, this sector accounts for 20% of the workforce. She also said that the sector accounts for 25% of gross value added today, up from below 20% in the 1990s.

How Professional Services are Adopting Revolutionary Technology

According to “The Digital Transformation Executive Study” survey by SAP/Oxford Economics, small business services across the globe find it necessary to adopt technology to streamline their operations and get the most out of their employees and knowledgebase. The research found that 61% of small and midsize professional service firms consider digital transformation to be critical to their survival. About 57% of enterprises in this sector digitise their processes to enhance their competitiveness.

Here are some of the critical digital technologies these service companies are adopting:

Cloud computing: The service delivers otherwise unaffordable technology and specialist skills to professional service providers. It enables small firms to compete effectively with their larger industry counterparts.
Mobile technology: It enables co-workers to collaborate remotely and work on the go. Firms don’t need a massive IT investment to leverage the technology.
Big data: Professionals services leverage big data in many ways, including harnessing in-depth customer and market insights. These firms may deploy machine-learning algorithms to gather and interpret data from both structured and unstructured sources. The technology helps extract business intelligence that’s critical to smart decision-making and enterprise growth.

What are the key aspects that businesses in Professional Services are digitizing?

Business services in Australia are leading in the absorption and development of a specialist workforce with high capabilities for critical thinking and complex problem-solving skills. Small and midsize professional service firms appreciate the role that employees play in boosting sales and revenue, and they’re increasingly leveraging talent recruitment and retention technology to achieve their goals.

Professional services are also digitising strategy and planning efforts. For example, Enterprise Resource Planning (ERP) software enables enterprises to coordinate various back-office operations and workflows, including procurement, financials, and human resources.

Service providers that use sales and marketing technologies report higher customer satisfaction rates and revenue. They’re using customer relationship management (CRM) systems to streamline sales lifecycles and convert potential leads faster.

Other areas that service firms may digitise are data, platform, and network security. The companies can also harness technology to spread brand awareness and drive business revenue.

Challenges in Digital Transformation and How to Overcome Them

The main obstacle to digital transformation would be costs, but professional service firms in Australia are overcoming that by outsourcing their hardware and software. They’re engaging cloud providers as well as IT managed services companies to leverage economies of scale. The firms don’t have to maintain costly IT equipment and top talent to compete effectively in a flooded marketplace. Outsourcing enables smaller and midsize firms to tap into cutting-edge tech that was once the reserve of major corporations.

Professional service firms are now a top contributor to Australia’s economy. The companies are increasingly adopting newer digital technologies to cope with the dynamism of their work processes. Buoyed by affordable cloud-computing resources, these business services will continue to drive economic growth in the nation.

No matter your profession or industry, feel free to contact us for help leveraging digital technology to drive business value.

The Business Guide To Enhancing Customer Experience Through Technology

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We are all well aware that creating a great customer experience is how we ensure the future of any business.

Happy customers pay on time, purchase more products and provide references. We have to look beyond traditional ERP and CRM to ensure we are using technology to provide the ultimate enabler to help us better manage the complete customer experience, including:

Call Centre
Sales
Service
Marketing
Education
Returns and warranty
E-commerce

In today’s digital age we are all transacting, every day, through multiple digital channels. Our customers are finding multiple different ways to transact and to purchase our products and services. Mobility is key!

So too is ensuring that our business understands customers and their buying journey. Customers want choice – provide it to them and provide your customer with an outstanding buying and delivery process to get repeat customers.

So how do we make sure that we add value to every single customer interaction through the right technology?

Technology for customer experience: Enhancing the customer journey

Technology can help us better manage the customer buying journey through CRM, e-commerce, analytics, artificial intelligence, IOT and back office ERP integration.

ERP Solutions are a must have – managing financials, supply chain, cash flow and manufacturing is critical. There is massive potential in the ERP space to improve customer interaction and satisfaction, cash flow and supplier engagement. ERP is the starting point, now take that ERP information, integrate to a full customer experience solution and complete the picture with an end-to-end delivery of value for your customers.

End-to-end customer engagement: What are the key aspects?

Manage the customer buying cycle – most customers start the buying journey online. Whether your business is in a B2B or B2C environment it is highly likely that the buying journey starts with an online search for information. Track the customer journey and provide meaningful information and content for your prospective customers. Helping your prospective customers navigate quickly and easily to get the information they want is critical. Educate your customers with fresh, relevant content.
Digital asset management – your business will be building a wealth of digital assets. These assets will need management, version control and updating.
Taking customer orders – an Omnichannel model allows your customers to engage with you through their preferred buying process. Think e-commerce, click and collect, POS, direct ship or traditionally shipped orders. Make it easy for your customers (business or consumer) to buy from you.
Shipping – track shipping and delivery and provide your customers with real-time updates on shipping times, delays and back-order status.
Managing on time in full delivery – ensure on time in full delivery and keep accurate real-time data on any delays. Keep your customers informed for better customer service.
Managing cash – quicker delivery and happy customers shorten the quote to cash process.
Service and warranty – complete the delivery and customer feedback cycle by managing the service and warranty components of your customer engagement. Ensure you have access to customer warranty and service issues, timeframes and relevant feedback.
Front office / back office – a focus on the front office (customer engagement) relies on real-time integration to the back office (ERP) solutions. We want real-time data to flow between ERP and CRM / customer experience applications so that we can make accurate decisions. Information about stock availability, customer price lists, sales orders, manufacturing lead times and more need to flow between the front office and back office.
Big data – through various digital channels you will collect data which needs to be analysed for better decision making. Data analytics from multiple data sources to provide meaningful information is critical to success.
Personalised customer experiences – customers expect a personalised experience. The world is moving away from purely shipping products and towards a world of service, through every aspect of the customer journey. Use data analytics to provide your customer with a personalised service. Provide regular updates on shipping times, new product updates and digital assets to educate your customer.

Conclusion

Today’s technology solutions help you put your customers first, no matter what the business you are in. From e-commerce and retail to manufacturing, services, medical & healthcare and more.

Want to know more about transforming your business with technology and getting closer to your customers? Download the official SAP guide to customer engagement.

Want to receive a demonstration of how SAP Customer Experience can help you put your customer first? Contact us on 1300 045 046 or email [email protected] today.

Top 3 ERP Misconceptions & Myths Businesses Want To Believe

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In this article, we are going to review some of the common ERP misconceptions that often come up during our consulting sessions. If you are going through an ERP selection/evaluation process for your business, we hope that this article will help you shed some light on what ERP is, what it’s not and what your options are.

After having implemented Enterprise Resource Planning software for more than a decade, we have come across a number of situations where the perception about these solutions is far from the reality.

Enterprise Resource Planning is only for large businesses
ERP is only for manufacturing companies
ERP is too expensive

Here is our view on why Enterprise Resource Planning software is misinterpreted in these instances, backed by real-world scenarios and articles that we have written in the past.

#1 ERP is only for large organisations

The top misconception about Enterprise Resource Planning is that only large organisations have the necessity for ERP solutions.

Our answer is that you don’t have to be big, but you need to have a growth mindset and the ambition to scale your organisation. In fact, ERP software gives you the ability to streamline your operations and increase productivity, no matter what the size of your business!

From Finance to Inventory, Manufacturing, Reporting and more. ERP gives you a “single source of truth” that is used across all the areas of your business to consolidate disparate systems and eliminate manual processes.

Although large organisations have a major appetite for ERP software solutions, small and midsize businesses can also go to market for a new ERP to step up their capabilities.

From our experience, businesses that are turning over $2M+ and are still using a basic accounting package, typically start seeing the “ERP readiness signals” that lead to the implementation of a new system.

#2 ERP is only for manufacturing companies

Manufacturing businesses have without a doubt a large degree of interest in adopting Enterprise Resource Planning solutions. It is no secret that industries such as food & beverage but also discrete manufacturing see ERP has key to success.

However, a common misconception is that unless your business has a manufacturing component to it, ERP has no reason to be adopted.

From our experience, this is certainly far from the truth as our 250+ ERP customers span across virtually every industry! From Wholesale Distribution to Professional Services, Construction, Healthcare and many more, we have seen ERP software work beautifully in a range of different situations.

To further disrupt this common ERP misconception, check the following case studies:

#3 ERP is too expensive

Budgeting for an ERP software is not an easy task and requires involvement from multiple parties. The good news is that there are multiple price points to choose from according to your business size, budget availability and desired outcomes.

“ERP is expensive” – Our response to this common ERP misconception is:

There are multiple tiers of ERP software solutions to accommodate the needs of businesses of multiple sizes. If you are a growing small business, look for “entry-level”, Tier 3 ERP software solutions to start with.
ERP shouldn’t be looked at merely as an expensive exercise! In fact, ERP systems are often implemented when your actual internal systems are limiting your business. By removing the limitations of your current system, you open up to a new way of moving your business forward to better operations, enhanced capabilities and growth. For more information, read our recent article about “the cost of not implementing an ERP solution”.
Modern technologies have transformed the way you use and pay for an ERP software. Long gone are the days of costly, ERP implementations. The advent of Cloud Computing technologies means that your ERP software is now delivered to your organisation “as a service” and the CapEx model is being disrupted by an OpEx alternative. The result? Learn all about Cloud-based ERP and what it means for your business in this article.

Conclusion

If you look at the common ERP misconceptions, it is clear how most companies might be missing out on a true opportunity for growth.

If you still think that ERP is only for large organisations or enterprises, likely in the manufacturing industry, that have access to massive implementation budgets, think again!

Today’s ERP is Cloud-based, adaptable and scalable, which means that any organisation with a growth mindset can step up to a whole new way of running their business.

Sage X3: Who Are The Ideal Users?

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Sage X3 has been defined as the best solution for midsize enterprises that need more from their ERP software without having to spend millions of dollars on “heavyweight” ERP systems.

What does this mean and how can we position the Sage Cloud offering within the spectrum of ERP solutions available to Australian businesses?

In this article, we will be looking at some of the key aspects that make Sage X3 different from any other ERP solution and what the typical user looks like.

What is Sage X3?

In a world where Digital Transformation is the driver for change, businesses need to respond quickly to streamline core processes, create new services, improve user experience, boost productivity and drive innovation. Sage X3 helps businesses do just that by delivering faster, simpler and flexible business management at a fraction of the cost and complexity of typical ERP systems.

The Sage X3 ERP software is highly flexible and customisable to the needs of midsize enterprises, with modules that help you manage your finances, supply chain, production, customers and more.

Let’s have a better look at some of the key modules.

Financial Management

Budgets
Enterprise accounting
Automated reconciliations
Fixed assets
Financial reporting and dashboards
Data management, analytics and business intelligence

Supply Chain Management

Purchasing
Inventory management
Sales management
Customer service
E-commerce
CRM
Warehousing & Logistics

Production Management

BOM management
Production scheduling
Shop floor control
Quality control
Project management

The solution is highly customisable and can be deployed locally or in the Cloud (Amazon Web Services) for increased flexibility and cost control.

Who are the ideal users?

Sage X3 is ideal for businesses with 100 to 2,000 employees that are looking for simpler enterprise management, flexible business processes and faster customer response time.

“Accurate forecasting has enabled us to plan to always have the correct materials available at the right time.”

Barry Sher – Universal Paper & Plastics

The system is highly customisable to the business needs of medium enterprises when complexity becomes an obstacle to day to day operations.

Midsize enterprises love Sage X3 because it offers extended capabilities in the following areas:

Multi-language and legislation;
Multi-currency (all currencies);
Multi-ledger, multi-journal;
Multi-company, sites and warehouses;
Inter-company/inter-site transactions;
Multi-level structure/dimensions accounting;
Multiple asset depreciation methods;
Multiple units of measure;
Multiple stock costing methods;
Multiple production methods and mixed modes (ATO, MTO, CTO, MTS, MPM).

Key industries include complex process and discrete manufacturing (including food & beverage manufacturing, chemicals, cosmetics, pharmaceuticals, industrial equipment, fabricated metals, furniture fixtures,…) business services, complex wholesale trade and construction.

In summary, Sage X3 works beautifully for businesses with 100+ employees that are looking for a solution to streamline the increasing complexity that comes with multi-company, multi-currency, multi-warehouse and similar…

Some of the success stories

Sage X3 has helped many organisations transform the way they operate and achieve outstanding results. Here are some examples.

Industry / Operations: Chocolate & Confectioneries

Organisation: Ganong Bros.
Outcome: 100% Return on Investment in one year with Enterprise Management
Testimonial: “We achieved a full return on investment by the end of the first year through labor savings and improved accuracy.” Marc Lefebvre, Vice President and CIO

Industry / Operations: Printing Labels

Organisation: Guru Labels
Outcome: 65% faster customer response time and 20% increase of online orders with Enterprise Management
Testimonial: “We achieved a full return on investment by the end of the first year through labor savings and improved accuracy.” Nick Lowe, Sales Director

Industry / Operations: Industrial Hinges

Organisation: S&S Hinge
Outcome: 30% reduced inventory costs and faster new customer growth with Enterprise Management
Testimonial: “We’ve reduced our inventory carrying costs by 30% –that represents nearly $500,000 in cash freed up. Inventory turns are up by 20%. The time to produce a custom quote is down by 75% and we added over 100 customers in one year.” Rich Sade, Vice President and COO

Conclusion

Many organisations choose to adopt an Enterprise Resource Planning software solution due to internal growth and increase in complexity. Most times, in a small to medium-size business environment this means outgrowing a basic accounting package and adopting an entry-level ERP solution but for more complex businesses, basic ERP just doesn’t do the job.

Sage X3 is the next level up from entry-level ERP software and provides advanced functionalities that can help midsize enterprises streamline the complexity that comes with growth. Multi-company, multi-warehouse, smart production scheduling and much more.

Leverage Technologies is a Sage Platinum Partner and has won some of the most prestigious Sage awards in Australia. For more information, speak to a consultant either on call 1300 045 046 or on email [email protected].