Successful ERP implementations focus on business benefits and outcomes
15 Jan 2020
This post explains why a successful ERP solution implementation starts with focusing on the business benefits and outcomes you want to achieve. In his popular book The Seven Habits of Highly Effective People, business leadership expert Stephen Covey encourages people to ‘begin with the end in mind’. Making it a habit to understand your destination
What’s the connection between process design and a successful ERP implementation?
13 Jan 2020
This post explains why establishing clear processes and workflows is critical to successfully implementing a new enterprise solution. Does this sound familiar?: You have multiple legacy business systems that are slow and ineffective Outputs and decisions are affected by bottlenecks, delays and information silos Customer service is suffering due to errors and poor communication Sometimes,
You must get user buy-in for a successful CRM implementation
04 Sep 2019
We explore how to engage employees to successfully implement a new CRM solution. You can’t give your customers a great experience if you’re not able to reach out to them effectively. Digital tools can improve your ability to find and market to the right people at the right time, which is a reason to invest
