Why you should ask your ERP reseller to listen
12 Mar 2020
If your ERP software partner doesn’t truly understand your business, they can’t deliver the best solution. Discover what makes good listening so critical. Your choice of software reseller is an important one because implementing new business systems is a long-term investment. That means your relationship with your ERP Partner will ideally be a long-term one
You must get user buy-in for a successful CRM implementation
04 Sep 2019
We explore how to engage employees to successfully implement a new CRM solution. You can’t give your customers a great experience if you’re not able to reach out to them effectively. Digital tools can improve your ability to find and market to the right people at the right time, which is a reason to invest
Why are niche products more popular and how can your business capitalise?
03 Jul 2019
This post examines what’s behind the increase in niche markets and what kind of approaches and technologies can help manufacturers and distributors to benefit. Greater diversity among consumers and savvier purchasing behaviour has implications for businesses that make and sell goods, whether you’re selling to retailers or direct to consumers. When it comes to niche
How technology can help improve customer experience in Wholesale Distribution
04 Oct 2018
Businesses operating in the Wholesale Distribution industry are faced with a number of priorities including maintaining optimum inventory levels, ensuring accurate order fulfillment, shipping and more. All this while optimising cash flow and acquiring new customers. In today’s markets, wholesale distributors need to evolve fast and remain efficient to provide a high level of customer
The Business Guide To Enhancing Customer Experience Through Technology
27 Jul 2018
We are all well aware that creating a great customer experience is how we ensure the future of any business. Happy customers pay on time, purchase more products and provide references. We have to look beyond traditional ERP and CRM to ensure we are using technology to provide the ultimate enabler to help us better
