Cloud 4 Customers

• Marketing campaigns – send marketing newsletters and create marketing campaigns.
• Lead management – manage customers, opportunities, leads, contacts.
• Sales force automation – automate the process of reporting throughout the sales cycle.
• Sales pipeline management – manage your sales forecast.
• Account management and planning – manage your account management visits (for existing and prospective customers).
• Share – share information and connect your sales teams with best practice selling.
• Sales quotations – create quotations in SAP C4C and integrate that information to SAP Business One (or alternative ERP applications).
• Integration to SAP Business One – tight integration to SAP Business One ERP.
• Social media – find out more about your customers with social media feeds.
• Service calls – manage service calls.
• Service management – manage warranty.
• Reporting – report on all aspects of marketing, CRM and service – across the organisation
• Mobility – get the information that you want, when you want it – full mobility for your sales and service teams.