Artificial Intelligence | Leverage Technologies

Enterprise Resource Planning has evolved appreciably over the past decade or so. It’s very advanced today, and it continues to grow into a versatile, scalable, and multi-faceted resource that businesses of all sizes may leverage to catalyze performance enhancements in the value chain.

Our predictions for the top ERP trends to track going forward

After having implemented ERP software for small and medium-sized businesses for over a decade, we believe that the top innovations will come in the following areas.

#1 – The Internet of Things (IoT)

IoT is the digital connection or networking of otherwise independent devices or systems, such as cars, assembly lines, and electrical equipment. By feeding real-time data on product usage, performance, or technical problems into a centralized ERP database, IoT provides the insights required to improve quality, streamline production processes and lower costs, customize the customer experience, or manage logistics more efficiently.

IoT lends itself to various outcome-oriented service models. In consumption-based insurance, for instance, the provider uses vehicle-installed software to track mileage and monitor their customers’ driving habits. The system sends the information to the insurer’s business management solution autonomously, enabling them to calculate monthly car-insurance premiums for a customer based on usage and risk assessment.

#2 – Software-as-a-Service ERP

Many businesses are no longer finding in-house legacy ERP financially or operationally tenable. They’re progressively shifting to SaaS ERP to reduce the total cost of ownership (TCO). The approach eliminates the bulk of capital injections associated with acquiring major tech solutions for business.

SaaS enables companies to deliver a host of ERP applications to end users, such as employees and suppliers, via the cloud. It provides access to data and user interfaces or portals through any internet-connected device. With the ability to work from any location with internet access, employees can build greater adaptability and responsiveness to dynamic demands of their official positions.

The model allows companies to scale, upgrade, and switch between applications without investing in new hardware. They may introduce new software to the mix as needed, including CRM, talent management, or inventory control, and still, keep the benefits of cloud ERP integration.

#3 – Artificial Intelligence (AI) and Machine Learning (ML)

Through machine learning, ERP solutions can become smarter to the point of predicting future business opportunities and risks without human intervention or explicit programming. For example, ML algorithms may incorporate real-time data from various internal and external sources, enabling organizations to work out production costs and avoid setting loss-making prices for their products.

AI will play a critical role in enabling ERP solutions to make decisions autonomously. It’ll reduce human intervention to just passive supervision, allowing decision-makers to commit more time to value-added workflows.

To make it work, an intelligent ERP first records user input and the ensuing sequence of actions. Its built-in ML capabilities enable it to draw from historical data and to provide viable recommendations. With time, the system learns to make the right call every time without user input.

#4 – Big Data

Primarily, ERP utilizes a centralized database to support a broad spectrum of business functions. However, companies need much more than structured data to understand their markets, personnel, and customers better. Big data analytics helps these organizations decipher the sheer chunks of structured and unstructured data flowing in very fast from both internal and external sources.

For instance, in customer relationship management, big data enables marketers to extract and analyze data from sources such as social media, contact centres, and sales to enhance customer service, predict demand trends, and calculate ROI on several marketing initiatives.

ERP with Big Data capabilities can also help recruiters with talent acquisition and management. Such a system extracts invaluable job market insights from job boards, social media, and HR systems, enabling employers to meet their staffing needs.

Is your organization well-positioned to leverage ERP systems of the future? Powered by ML algorithms, AI, and IoT, the business management solutions are getting smarter and more versatile. Talk to us today about implementing best in class ERP software for your business!

Riding the wave of innovation in ERP

Firstly, a technology that doesn’t translate into meaningful change and associated advantages for your business is absolutely pointless!

You need to make sure that Cloud, Mobility and AI have a positive impact on your ERP solution by providing real business benefits.

Assuming we are in agreement that these technical changes will lead to business benefits and should be taken into account when choosing an ERP, let’s focus our attention on what we should be looking for in a modern ERP software.

Fit for purpose. Let’s start by making sure that we choose an ERP solution that is a good fit for the business. This requires an analysis of multiple components:

Budget – can you afford the solution?

Does the solution that you are planning to implement offer the required functionality to help run your business better?

Make sure you cover all functional requirements (financial, operational, manufacturing, CRM) during a scoping exercise.

Internal muscle. Do you have the internal muscle to implement ERP? If you want to learn more about why you need “internal muscle” to implement and maintain an ERP solution, check this blog post.

Web-based technology. Sounds obvious and it is! Your Cloud-Based ERP solution should have web client technology to allow access from anywhere, anytime via any device.

Mobility. Apps and web client access are critical to give the user a consistent user experience across any device. You should be able to log in via mobility apps or the web from your phone, tablet or pc.

Support. It goes without saying that you will require an ERP partner that offers great support. Without a strong support partner, you might encounter challenges for your day-to-day ERP users and long-term ERP optimisation strategy.

Upgrades. Upgrades should be included as part of your cloud solution. If you are not going with a cloud solution, then find out more about future upgrades. Things like frequency, costs and potential disruption to your day-to-day operations should be taken into account. Technology is moving at a more rapid pace than ever before so make sure that your ERP provider can offer technology enhancements to give your business the competitive edge that you are seeking.

Cloud. The team at Leverage Technologies has written several blogs on the subject of Cloud ERP vs On-Premise ERP. There is no right or wrong answer except to say that more and more companies are moving their ERP solutions to the cloud for all the reasons we know about – lower costs, scalability and access to computing power to provide a more agile environment. Ultimately leading to an easier deployment and maintenance of your ERP system.

Conclusion

New technology shifts are making it easier to do business and are providing a competitive edge for organisations that embrace change.

Current technology trends that will provide a competitive advantage include Mobility, Cloud, Artificial Intelligence, IoT and Big Data analytics.

Make sure you are positioned to take advantage of these technologies by having a modern, technology-ready, ERP platform.

Modern ERP solutions can help you run a better business. Invest in the right ERP solution and take advantage of a world of new technology that will provide your business with real day-to-day benefits and strategic, long-term opportunities.

For more information or to learn how modern Cloud ERP can help your business grow, call 1300 045 046 or email [email protected].