Tag Archives: ERP implementation

Cloud ERP or On-Premise ERP How to decide?

Cloud ERP or On-Premise ERP? Answering The Million Dollar Question

We have written multiple articles looking at the pros and cons of Cloud ERP vs on-premise ERP.

I am often asked by existing and prospective customers “should my ERP solution be on-premise or Cloud-based?”.

My answer is “you, the customer should decide”.

The team at Leverage Technologies will provide you with all of the relevant information to make an informed decision but at the end of the day, the decision is yours – the customer.

There are no right or wrong answers when it comes to Cloud ERP. What works for one company might not work for another.

First of all, let me start by saying that I am a huge fan of Cloud-based ERP! Want to know why? Here are some numbers and statistics from our experience implementing ERP in the last year.

In 2017, roughly 60% of all our new ERP customers were Cloud-based. Last quarter, the adoption rate of new customers choosing Cloud was 100% across our SAP, Sage and MYOB Advanced business units.

These numbers indicate what most ERP providers already know. There is a growing shift towards taking ERP into the cloud.

 

Why move to a Cloud-Based ERP system?

Many business applications (in fact almost all of them) can be moved to the Cloud. These include your e-mail, documents and other systems like Customer Relationship Management, Enterprise Resource Planning and more. The benefits of moving to a Cloud ERP system include:

  • No need for onsite, expensive IT infrastructure;
  • Pay as you use, just like a utility;
  • Use Operational expenditure (Opex) rather than Capital expenditure (Capex);
  • No large upfront software costs;
  • Make use of cloud infrastructure for better security and scalability;
  • Gain access to software, hardware and infrastructure “power” previously not available to SMEs.

Given the many advantages of Cloud-based ERP software, what prevents all companies from moving their ERP to the Cloud?

Here is our view on why some companies may prefer an on-premise ERP setup.

 

Why implement an on-premise ERP system?

Internet infrastructure. Slow Internet is the number one reason why businesses might decide to implement ERP on-premise. This is because slow or unreliable internet infrastructure just won’t work for Cloud ERP deployments.

On-going costs. A number of businesses tell us that they believe that cloud will be more expensive over five years. But let’s be careful with this assessment! When comparing the cost of on-premise vs Cloud over a particular time period make sure you consider all relevant on-premise costs including infrastructure, back-up, IT management etc.

Security. Some SMEs still consider Cloud-Based ERP to be a “security” risk. Usually, this is a false economy. A global ERP provider of cloud ERP Solutions usually provides more security than an SME running their own infrastructure and security. If anything, your Cloud ERP solution is likely to be more secure than an on-premise solution.

What happens to my data if I stop paying my Cloud fees? The feedback on this particular topic will no doubt differ from one ERP provider to another.

 

The fear that some businesses have is that if they stop paying the monthly or annual Cloud fees the Cloud provider will cut off access and hold the data to ransom. I would suggest that this is an unlikely scenario if you are working with a global, well established, provider of Cloud-based ERP solutions!

 

Looking beyond the 5-year ROI

The main reasons to move your ERP to the Cloud are often overlooked.

SMEs often spend time comparing the cost of Cloud vs on-premise over five years or talking about security and other structural elements. This ignores one of the major reasons for moving your ERP to the Cloud – endless possibilities!

We live in a world where Cloud has given us access to unlimited computing for a relatively low monthly fee. In today’s’ world, even small businesses can access enterprise-grade computing resource at a small business cost.

The world of ERP is changing too. Customers want a single, integrated platform for all aspects of their business – ERP, E-commerce, CRM, Expense Management, Accounts Payable (AP) Automation, Human Capital Management (HCM), Payroll, Business Intelligence (BI) and more. Previously, these functionalities were exclusive to large enterprises but today any business can use such applications, all possible through the Cloud.

Let’s consider two examples, BI and AP Automation.

Ten years ago, under a traditional on-premise ERP model, BI and AP Automation software were only available to mid-market and enterprise customers. The computing power and internal IT infrastructure required for BI and AP Automation tools were beyond the budget and expertise of most SMEs.

In a Cloud-based, connected world. BI and AP Automation software are hosted in the cloud and available to be switched on at short notice.

Suddenly, you can access BI tools for $10 per user per month with pre-written integration to multiple databases and platforms. Time to value is quick.

The same is true of AP automation. A few years ago, AP Automation projects were beyond the budget of most SMEs. With the advent of Cloud-based AP Automation solutions, SMEs can now “rent” an AP Automation solution for a relatively low monthly fee.

 

Conclusion

When it comes to choosing between a Cloud-based or On-premise ERP software solution, there is no right or wrong answer.

From our experience, Cloud Computing is rapidly shifting the way ERP is adopted and consumed. This is because of the many advantages that a Cloud-based ERP system provides, even beyond the 5-year ROI.

On the other hand, some businesses still prefer an On-premise setup due to considerations involving mainly security and cost.

Our advice when considering the two options, is ultimately to factor in all costs associated and look beyond the 5-year ROI to truly understand the possibilities that one system will give your business over the other.

The truth is, Cloud-based ERP might not be for everyone. The good news is that the choice is yours and as a customer you can assess the pros and cons to make an informed decision.

Are you evaluating possible ERP options for your business? Call 1300 045 046 or email [email protected] to speak to one of our consultants.

Brett Mundell

Brett Mundell

Managing Director

Brett has more than 20 years of business software sales and company management experience. Brett has been involved in more than 300 ERP projects. His passion is customer satisfaction, making sure every client is more than just satisfied. Brett wants our customers to be driven to refer their friends and peers because we offer the best services and technology available and because we exceeded their expectations.

ERP Implementation- The Final Barrier To Quick Cloud Deployment

ERP Implementation: The Final Barrier To Quick Cloud Deployment

In today’s world of Cloud, consumers want to pay for their software monthly, avoid all IT infrastructure and pay as you go on all services.

After all, a monthly subscription takes care of everything. Well, almost!

When it comes to Enterprise Resource Planning (ERP) there is one remaining barrier to monthly subscriptions – ERP implementation.

Today, most SME organizations have already moved to a Cloud solution for some or all of their IT infrastructure. We all know and understand why…

Cloud can minimize the one-off capital expenditure (capex) spend on infrastructure, no requirement for on-site hardware, only pay for what you use, access to better security and infrastructure.

On the other hand, ERP has been slower to move customers from on-premise to Cloud, but the journey is now well underway and adoption rates for Cloud ERP / Business Management Solutions are increasing every day.

 

Addressing ERP implementation costs and moving towards a lower overall cost of ownership

In a Cloud first world, businesses want to consume and pay as you go. Let’s assume you are paying $200 per user, per month for your Cloud ERP solution (SME solution), if your business requires 20 users then you are paying $4,000 per month for your ERP licenses, infrastructure and support. A great use of operational expenditure (opex).

The barrier to entry is the implementation cost – which for most SME ERP products will be in the region of $40,000 to $100,000 for ERP implementation services. This assumes an average size SME looking to implement ERP for Finance, Distribution, BI etc.

These upfront implementation fees can be a hard pill to swallow when you are wanting to push your Cloud fees through an opex, pay as you go, model.

So, how do ERP providers in the SME space address implementation costs and move towards a lower overall cost of ownership? The view from the industry is that templated, pre-configured implementations might be the answer. Let’s explore this in more detail.

Pre-configured templates: the ERP answer to implementation cost

Most vendors and ERP implementation partner organizations are templating ERP implementations for the SME market.

Under this implementation methodology, you usually have three implementation offerings.

 

Start-up: A basic standard configuration of an ERP solution.

In this configuration, a high percentage of the configuration settings are pre-defined. Best practice is used, and the customer gets minimal input into configuration choices.

As an example, a standard chart of accounts is dropped into the configuration set where standard forms are used. This start-up type implementation model is well suited to companies with standard requirements, in an industry that is easy to automate and where there is no integration or customization required.

  • Advantages: quick time to implement, quick return on investment, low-risk implementation, low cost, get the advantages of a basic ERP solution without the internal resource requirements.
  • Disadvantages: any non-standard configurations will cost you extra, you are assuming that the standard configuration will fit your business – what if it doesn’t?

 

Mid-range: A basic setup with additional, non-standard configuration options.

Using this implementation template methodology the ERP implementation partner implements a templated, best practice solution but allows for some non-standard configuration options. In this model, additional standard options can be added to the configuration for a fixed fee. An example of this might be e-commerce integration. Using this implementation methodology an e-commerce integration suite can be added as a standard offering – added to the implementation pack. This implementation model has the advantage of offering a relatively quick time to implement with some (limited) flexibility associated with the final configuration.

Comprehensive: The “fits perfectly / like a glove” model of implementation.

Using this implementation structure is associated with the more traditional ERP implementation model. Scope the requirements and configure the ERP solution to those requirements.

The disadvantages include things like cost, time to implement and risk. Advantages include the fact that you, the customer, get exactly the functionality that you are looking for and the associated benefits.

Your choice of a fully templated ERP solution vs a highly configured option will depend on multiple factors:

The good news for companies implementing ERP is that the timelines to implement and the costs associated with implementation are definitely being reduced as vendors and implementation partners move to the Cloud and look to use technology to provide simpler, less risky implementation methodologies.

 

Conclusion

In today’s world of Cloud, businesses want to pay for their software monthly, avoid all IT infrastructure and pay as you go on all services. When it comes to ERP there is one remaining barrier to monthly subscriptions – ERP implementation.

The use of pre-configured, template ERP implementations is offering more choice and real advantages through quicker Return on Investment.

As is often the case with ERP implementations there is no right or wrong answer to the question of which structure to use. The good news is that as a customer you have choice.

Are you evaluating possible ERP options for your business? Call 1300 045 046 or email [email protected] to speak to one of our consultants.